Frequently Asked Questions
Everything you need to know about your GravaStar gear.
What makes GravaStar products unique compared to standard electronics?
GravaStar combines high-fidelity audio and charging technology with a distinct sci-fi, mecha-inspired aesthetic. Our products are crafted from premium materials like zinc alloy and feature hand-painted details, making them both high-performance gadgets and collectible art pieces.
How long does international shipping take?
We ship worldwide. Orders are typically processed within 1-2 business days. Standard international shipping usually takes 7-15 business days, while expedited options are available at checkout for faster delivery.
What is your return policy for electronics?
We offer a 30-day return policy for items in their original packaging and condition. If you experience a technical fault, our products are covered by a 12-month warranty to ensure your gear stays operational.
Are GravaStar speakers compatible with all devices?
Yes, our speakers utilize Bluetooth 5.0 or higher, ensuring seamless connectivity with smartphones, tablets, laptops, and smart TVs. Some models also support AUX input for wired connections.
Can I pair two GravaStar speakers for stereo sound?
Most of our speaker models feature TWS (True Wireless Stereo) technology, allowing you to pair two identical speakers together to create an immersive left and right channel audio experience.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and modern digital wallets like Apple Pay and Google Pay to ensure a secure checkout process.